Free delivery to Omniva parcels throughout the Baltics for purchases from 20 euros!Delivery and Payment
DELIVERY OPTIONS
Deliveries in the Baltic States are provided using OMNIVA services
| Delivery address | Delivery price*, EUR | ||
| To parcel machine | With courier to the address | ||
| Purchace from 20 eur | Purchase up to 19.99 eur | ||
| Riga | free | 2.40 | 4.00 |
| Elsewhere in Latvia | free | 2.40 | 6.50 |
| In Estonia | free | 4.90 | 6.50 |
| In Lithuania** | free | 4.90 | 6.50** |
| Elsewhere in EU*** | n/a | n/a | 9.99*** |
* price includes VAT
** courier delivery to the Curonian Spit / Neringa Peninsula is not provided
*** after placing the order, the Seller will contact the Buyer by e-mail to confirm the address for courier delivery outside the Baltics. Delivery is not provided to the islands of the European Union - Malta, Cyprus, Danish Faroe Islands, Portuguese Madeira and Azores, Finnish Åland Islands, Spanish Melilla, Ceuta and Canary Islands. For deliveries to the EU islands or outside EU, please place an order by e-mail at clariwell@clariwell.com.
The Seller ensures product handover to couriers as soon as possible, but not later than within 3 working days since receiving the payment for the product, and the Buyer is notified on the handover fact to his/her specified e-mail address.
By delivering products to a parcel machine chosen by the Buyer, the Buyer is sent an SMS and/or e-mail with PIN code which is necessary to open parcel machine vault and receive the parcel. The product can be kept at the parcel machine for 7 calendar days (it may vary and the courier will notify on it on the moment of delivery). If the order is not picked up from the parcel machine in given time, it is returned to the Seller. However, if the Buyer wants to get the order, he/she must contact the Seller and pay additional processing fee before a repeated delivery.
To ensure the guaranteed quality of the products, especially in the conditions of extreme low or high average temperature, when delivering the goods to the parcel terminal located outside the buildings, it is recomended to pick-up the shipment from the parcel terminal within 2 days.
PROCEDURE OF ORDERING and PAYMENT
The Buyer orders products at CLARIWELL.COM online store (hereinafter – Online Store) by choosing the type and quantity of products to be ordered. The products are sold to the Buyer at prices effective on the moment of placing an order at the Online Store. The Seller may apply various discounts on products. Product prices in Online Store are provided in euro currency including all applicable taxes.
Before completing the order, the Buyer has the opportunity to choose the type of delivery and provide the information required for delivery and payment.
When paying for products, the Buyer confirms unconditionally that he/she has a right to buy particular products.
The Buyer can pay for the product via Paysera Checkout payment tools integrated with the Onilne Store:
- Payment via online bank – a prepayment from the online bank chosen by the Buyer.
- Payment with a payment card – a prepayment from Visa or Mastercard system's debit card or credit card of the Buyer.
Payment confirmation is sent by Paysera to the e-mail address disclosed by the Buyer.
The Buyer's bank, payment institution or payment card issuer/operator may apply a transaction fee or commission for processing the payment.
Order confirmation and purchase invoice according to the order is prepared electronically and is valid without a signature; it is sent to e-mail address specified by the Buyer after receiving the payment. Paper invoice is not attached to the shipment. If the purchase has been paid, but the confirmation and/or electronic invoice for the purchase has not been received or is incorrect, the Buyer may request the Seller to resend or correct the confirmation and/or invoice by writing to clariwell@clariwell.com from the Buyer's e-mail specified at the time of purchase.
The order can also be placed by phone or e-mail, after which an invoice is prepared and sent to the customer. The invoice can be paid by bank transfer, after which the ordered goods will be delivered. Clariwell contacts and bank details are provided in the section Contacts | Clariwell.
